This agreement is concluded between the commercial enterprise ("Customer") using the system and the ParcelRec software (DigiBuildings). By ticking the consent box on the registration form on the site or accessing the ParcelRec web application, you are deemed to have irrevocably accepted all terms of this agreement.
ParcelRec is a cloud-based interface developed to record e-commerce cargo packaging processes. ParcelRec does not host generated video files on its own servers. The system uploads the recordings directly to the Google Drive space authorized by the Customer via API integration.
A valid Google account must be integrated to use the system. The Customer is obliged to maintain sufficient storage space in their Drive account for videos to be recorded. ParcelRec cannot be held responsible for the inability to upload videos due to API limits imposed by Google, instant server outages, or insufficient quotas.
All software, logos, designs, interfaces, and source codes on the ParcelRec website are the property of DigiBuildings and are protected by copyright laws. The Customer cannot copy, sell, reverse engineer the system, or copy the source codes for commercial purposes to produce a similar service.
The service is provided "as is". ParcelRec cannot be held responsible for any data loss, indirect damage, loss of profit, or unfair cargo return costs that may occur due to momentary internet disconnections, the video stream stopping as a result of the browser being sent to the background, or hardware incompatibilities. ParcelRec's maximum financial liability in any legal dispute is limited to the license fee paid by the Customer in the last 1 month.
The Customer undertakes to use the ParcelRec system in accordance with the law. Regarding the recording of video in the workplace, it is entirely the Customer's responsibility to inform the employees (packing personnel) within the scope of relevant labor laws and data protection regulations (GDPR) and to obtain their consent. In any third-party or personnel lawsuit that may be directed against ParcelRec due to the Customer's failure to fulfill their legal obligations; the Customer agrees in advance to cover all legal costs, attorney's fees, and resulting damages of ParcelRec.
The Customer cannot use the system in the sales or packaging processes of illegal products (drugs, illegal weapons, stolen goods, etc.). Furthermore, attempting to intentionally upload viruses, Trojans, or malicious code to the system, overloading servers, or attempting unauthorized access to other users' data is strictly prohibited and is cause for immediate account termination.
Billing and Payment: Service fees are collected in advance on a monthly or annual basis depending on the selected plan. Upon successful payment, an E-Invoice is issued based on the billing information provided by the Customer.
Right of Withdrawal and Refund Exception: ParcelRec is a commercial software solution intended for businesses (B2B). The system does not fall under Consumer Protection Laws. Collected license fees (partial or full) are strictly non-refundable.
Cancellation Process: The Customer can cancel their subscription at any time via the user panel. The cancellation request takes effect at the end of the current billing cycle. No further charges will be made to their account at the end of the term, and the service will be stopped.
Right to Modify: The system developer and rights holder, DigiBuildings, reserves the right to unilaterally make changes to plan contents, cargo processing (video) limits, and license fees without prior notice in line with market conditions, inflation, infrastructure costs, or technical requirements.
Impact on Existing Customers: Price or feature restriction changes will not be applied immediately for existing Customers with active subscriptions; they will be effective from the Customer's next billing/renewal cycle. If the Customer does not accept the new price or features, they have the right to cancel their subscription before the new billing cycle begins. Continuing to use the service constitutes acceptance of the new terms.
The laws of the Republic of Turkey are essential in resolving any disputes that may arise from this agreement. The parties accept and declare that the Istanbul Central Courts and Enforcement Offices have exclusive jurisdiction over the resolution of disputes.